POLICIES
MISSION
Our mission is to be the absolute best party rental
company in the greater St. Louis area.
RENTAL PERIOD
All rates are based on a single use. Orders may be picked
up the day before the event and returned the day after at
no additional charge.
Special long-term rates are available upon request.
RESERVATIONS
Reservations are recommended for your wedding, party or
banquet needs. A valid drivers license and a 50% Non-Refundable down payment
are required to insure the availability of rental equipment.
Final payment is due one week prior to the event. All
payments made to a cancelled are non-refundable. Methods
of payment are: Cash, MasterCard, Visa, Discover,
American Express and Missouri Checks.
DELIVERY
Delivery is available on orders of $200.00 and more when
arranged for in advance with our party consultants. Please
check with us for a quotation.
* All deliveries are made to the first floor, to your
door, or dock. Additional charges apply to other than
first floor tailgate deliveries and after hour’s
deliveries.
* Chairs and tables will be delivered stacked. They must
be stacked and ready for pick-up in the same area as
delivered.
* Our service does not include set-up and take down of
tables and chairs. If this service is desired,
arrangements can be made prior to delivery and/or pick-up,
with special charge applied.
* No equipment may be moved to another address unless
Grand Rental gives specific consent.
* All broken, burned, damaged or lost items are charged
replacement costs in addition to accrued rental.
* Someone must be available at the time of Delivery and
Pickup to verify all rental equipment. Otherwise, our count of items must be accepted unless we are
notified immediately. No credit will be given for unused
items.
* Equipment must be protected and sheltered from the
elements. Responsibility for rentals remains with you
while items are in your possession.
SERVICE CHARGE IS NOT A TAX OR IN LIEU OF ANY TAX.
PICK-UP
All glassware, flatware, dishes and silver should be
rinsed, food free, and repacked in the same containers as
delivered. A charge will be made for all boxes, crates and
containers not returned. Linens should be refuse free and
dry to prevent mildew and staining. Items not meeting
these conditions are subject to additional fees.
QUALITY
Our goal is your total satisfaction. We reserve the right
to upgrade the quality of your order if circumstances
beyond control prevent us from processing your order as
requested. All damage claims must be made prior to use.
CONTENT
All of the content contained within this website is the
sole property of Grand Rental Station and its
Affiliates. Unauthorized use of this content is
prohibited. ©2005 Grand Rental Station. All
rights reserved.
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